CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE
Tujuan dan Manfaat Pelatihan
1. Understand conflict and how to manage
conflict, change & handling difficult people
2. Successfully resolving conflicts
3. Be more assertive in dealing with others
in most situations
4. More understand on human feeling,
thinking and behaviour
Siapa yang harus ikut pelatihan?
All
Staff, Supervisor, or Manager who
want to improve their qualification, working ability and personal
power.
Jadwal Terdekat:
04 Feb 2026 - 05 Feb 2026
Materi Pelatihan
1.
Conflict
2.
Managing
Conflict
3.
Knowing
yourself before knowing others
4.
Knowing
characteristics of difficult people
5.
Developing
your emotional intelligence
6.
Positive
Mental Attitudes
7.
Handling
objections
8.
Balance of
power ( physical, mental and verbal )
9.
Communication
a. Empathy Communications
b. Effective Communication
c. How to manage a good message
d. Effective Communication
e. How to manage a good message
f.
Listening not
hearing
g. Becoming interactive listener
h. Becoming message centred vs speaker
centred
10. Negotiation Skill
11. Four Basic Climates that can exist during
a dealing
12. Negotiation Planning Power
13. The Role of Supervisor : Today &
Future
14. Discussion & Conclusion
15. Closing
Biaya Investasi
ONLINE
Durasi Pelatihan 2 Hari
Rp 3.750.000
Soft Copy Materi (Dikirim By Email) Seminar Kits (ATK) & Sertifikat Kehadiran (Dikirim Via JNE)
Daftar SekarangIN-CLASS
Durasi Pelatihan 2 Hari
Rp 5.000.000
Seminar Kits ( Handcopy Materi + ATK + Souvenir) Makan Siang Coffee Break Sertifikat
Daftar SekarangJadwal Lainnya:
04 Mar 2026 - 05 Mar 2026
08 Apr 2026 - 09 Apr 2026
06 Mei 2026 - 07 Mei 2026
08 Jun 2026 - 09 Jun 2026
06 Jul 2026 - 07 Jul 2026
05 Ags 2026 - 06 Ags 2026
07 Sep 2026 - 08 Sep 2026
05 Okt 2026 - 06 Okt 2026
04 Nov 2026 - 05 Nov 2026
07 Des 2026 - 08 Des 2026
Mengapa Harus Training Bersama Kami?
Keunggulan MKI Training
Mereka yang telah bekerja sama dengan kami
Klien MKI Training
Testimoni
Mari Bertumbuh Bersama MKI Training
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